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Q What information do you need from me so I can obtain a quote for shipping ?
A We would require the weight in kilos, the dimensions in centimetres (length x width x height) the collection postcode and the delivery postcode.
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Q What is the best way to contact you for a quote for shipping ?
A For the fastest reply, the best way is to use the quote system on our website or add our Wechat.
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Q You are based in China but elsewhere in the world , can you still arrange my collection / delivery ?
A We have agent/partners in most major Countries and happy clients all over the world – the location of our office does not affect our service coverage.
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Q Do you arrange shipment from / to Private addresses ?
A We can take shipments to private addresses but we only deliver to the kerbside, not up stairs, in lifts etc. For further details see our information page.
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Q Do you offer freight insurance ?
A Full marine insurance is available on request, please add this with your quote request. For further details see our information page.
